DSL Systems Ltd - Advanced process control and information systems for animal feed mills - News

DSL achieve ISO 9001 quality standard

DSL Systems — Mon, 15 Apr 2013 00:00:00 GMT

DSL have recently achieved the ISO 9001:2008 quality management system standard. The company's quality policy has been defined as below:-

DSL Systems Ltd is committed to the pursuit of Total Customer Satisfaction through the use of personnel, software and quality systems in accordance with BS EN ISO9001:2008, designed to provide the necessary infrastructure required for commercial efficiency and improvement.

It is the goal of DSL Systems Ltd to provide its customers with reliable mill and grain control systems that enable efficiencies and optimum quality to be achieved.

The company's Quality Objectives are set through on-going review of our procedures, ISO9001:2008 and customer requirements. Our performance in meeting those requirements is assessed at both formal and informal Management Review Meetings with results reviewed regularly through subsequent meetings and audits.

Every employee of DSL Systems Ltd is required to be committed to the maintenance and continual improvement of all the systems and procedures as required by the ISO 9001:2008 standard and all other regulations to which we operate.

This Quality Policy will be reviewed for continued suitability at least once per calendar year through the company's Management Meetings.

DSL's Help Desk

DSL Systems — Wed, 20 Feb 2013 00:00:00 GMT

DSL has implemented a new on-line Help Desk System. This logs and tracks all issues, solutions and has a searchable knowledge base for all installed systems. Customer access is available to see the status of their issues, problems and solutions. Please contact DSL for details.

The Help Desk system ensures that faults are not forgotten and that any solutions and fixes are recorded. This allows DSL's engineers to look for known or similar solutions for other installations, speeding up response times. The system for part of DSL's ISO9001 quality management system.

Merry Christmas from DSL Systems

DSL Systems — Fri, 07 Dec 2012 00:00:00 GMT

Please click on link to view DSL Systems Christmas ecard, charity donataion details and Christmas holiday period support arrangements.

In Control Newsletter Dec 2012

DSL Systems — Tue, 06 Nov 2012 00:00:00 GMT

Find out about the latest innovative developments for the Feed and Grain industry.

Craig Whitby joins DSL Systems

DSL Systems — Wed, 17 Oct 2012 00:00:00 GMT

Craig has recently joined DSL Systems as a full-time developer and initially will be working on the front-end programs for AutoPilot4Feed. Craig has 10 years software experience and has extensive knowledge of VB, .NET, SQL Server and Google Maps.